Full-Time

Front Desk Hotel Clerk

Posted on Jul 06

Holiday Inn Hotel & Suites West Edmonton

11330 170th StreetEdmonton, ABT5S 2X1

Other benefits Parking available

Personal Suitability

Team player; Client focus; Dependability; Reliability; Organized

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Attention to detail

Transportation/Travel Information Public transportation is available

Work Setting Hotel, motel, resort

Specific Skills

Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Investigate and resolve complaints and claims; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments

Other benefits Parking available

Experience Will train

Education No degree, certificate or diploma

Languages English

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