Unknown
Inbound Customer Service Representative Contact Centre
Posted on Jul 04
Pinnacle Staffing Solu...
Winnipeg, MB
Screening questions Are you currently legally able to work in Canada?
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality
Work Conditions and Physical Capabilities
Fast-paced environment; Attention to detail; Hand-eye co-ordination; Tight deadlines
Work Setting Business sector
Business Equipment and Computer Applications
SAP (FI/CO / HR / MM / OT SD); MS Word; Internet; MS Outlook
Specific Skills
Address customers' complaints or concerns; Access and process information; Maintain records and statistics; Explain the type and cost of services offered; Arrange for billing for services; Answer inquiries and provide information to customers; Perform general office duties; Receive and log complaints
Experience 1 year to less than 2 years
Education Secondary (high) school graduation certificate
Languages English
Interview for this position