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Inbound Customer Service Representative Contact Centre

Posted on Jul 04

Pinnacle Staffing Solu...

Winnipeg, MB

Screening questions Are you currently legally able to work in Canada?

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality

Work Conditions and Physical Capabilities

Fast-paced environment; Attention to detail; Hand-eye co-ordination; Tight deadlines

Work Setting Business sector

Business Equipment and Computer Applications

SAP (FI/CO / HR / MM / OT SD); MS Word; Internet; MS Outlook

Specific Skills

Address customers' complaints or concerns; Access and process information; Maintain records and statistics; Explain the type and cost of services offered; Arrange for billing for services; Answer inquiries and provide information to customers; Perform general office duties; Receive and log complaints

Experience 1 year to less than 2 years

Education Secondary (high) school graduation certificate

Languages English

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