Personal Suitability

Initiative; Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Interpersonal awareness; Dependability; Judgement; Reliability; Organized

Ability to Supervise 5-10 people

Work Conditions and Physical Capabilities

Attention to detail; Combination of sitting, standing, walking; Standing for extended periods; Large workload; Tight deadlines

Size of Lodging Operation (Hotels, motels, resorts etc.) 101 - 200 rooms

Work Setting Hotel, motel, resort

Additional Skills

Supervise staff; Supervise maintenance and repair services; Supervise in-house laundry services; Co-ordinate in-house laundry services; Co-ordinate contract services; Co-ordinate dry cleaning and valet services

Specific Skills

Schedule and assign duties of housekeeping staff; Respond to complaints of guests; Prepare budgets and payrolls; Plan and co-ordinate activities of housekeeping supervisors and crews; Maintain inventory of supplies, equipment and uniforms; Maintain financial records; Establish and implement operational procedures for housekeeping department; Ensure that local health and sanitation regulations are carried out; Ensure that safety standards and departmental policies are met; Conduct performance evaluations and appraisals; Co-ordinate inspection of assigned areas

Experience 1 year to less than 2 years

Education Secondary (high) school graduation certificate

Languages English