Screening questions

Are you currently legally able to work in Canada?; Are you willing to relocate for this position?; Are you currently a student?; What is your current field of study?; What is the highest level of study you have completed?; Do you have previous experience in this field of employment?; Are you available for shift or on-call work?; Are you available for the advertised start date?

Other benefits

Free parking available; Learning/training paid by employer; Parking available

Long term benefits Group insurance benefits

Financial benefits Bonus; Gratuities

Health benefits

Health care plan; Dental plan; Vision care benefits

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized

Work Location Information Urban area

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods; Overtime required

Transportation/Travel Information Public transportation is available

Security and Safety Criminal record check

Work Setting Hospitality industry; Hotel, motel, resort

Business Equipment and Computer Applications

Word processing software; Spreadsheet; Multi-line switchboard; Internet; Database software; Central reservation system (CRS); Computerized bookkeeping system

Specific Skills

Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties; Investigate and resolve complaints and claims; Exchange foreign currency; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments

Financial benefits Bonus, Gratuities

Long term benefits Group insurance benefits

Other benefits

Free parking available, Learning/training paid by employer, Parking available

Health benefits

Health care plan, Dental plan, Vision care benefits

Experience 7 months to less than 1 year

Education Secondary (high) school graduation certificate

Languages English