Full-Time
Guest Services Manager
Posted on Jun 27
Phi Hotel Group
18540 100th Ave NWEdmonton, ABT5S 0K6
Personal Suitability
Initiative; Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus
Ability to Supervise
More than 20 people; Staff in various areas of responsibility
Work Conditions and Physical Capabilities Attention to detail
Work Site Environment Non-smoking; Air conditioned
Work Setting Hotel, motel, resort
Additional Skills
Supervise staff; Recruit and hire staff; Perform front desk duties; Conduct training sessions; Conduct performance reviews
Business Equipment and Computer Applications
MS Excel; MS Windows; MS Word; MS Office; MS Outlook
Specific Skills
Address customers' complaints or concerns; Establish work schedules; Develop and implement policies and procedures for daily operations; Assist clients/guests with special needs
Experience 1 year to less than 2 years
Education Other trades certificate or diploma
Languages English
Interview for this position