Long term benefits

Pension plan; Registered retirement savings plan (RRSP); Other benefits

Health benefits

Health care plan; Dental plan; Vision care benefits

Personal Suitability

Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Organized

Computer and Technology Knowledge TCP/IP; Linux

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Attention to detail

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Long term benefits

Pension plan, Registered retirement savings plan (RRSP), Other benefits

Health benefits

Health care plan, Dental plan, Vision care benefits

Experience 2 years to less than 3 years

Education Other trades certificate or diploma

Languages English