Full-Time
User Support Technician
Posted on Jun 21
Ed Tech Solutions Inc.
9908 65 Ave NWEdmonton, ABT6E 0K9
Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group; Provide business systems, network and Internet support to users in response to identified difficulties
Experience 1 year to less than 2 years
Education Secondary (high) school graduation certificate
Languages English
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