Full-Time
Call Centre Agent Technical Support
Posted on Jun 16
Recrute Action Inc.
Edmonton, AB
Student status Part time enrollment
Screening questions
Are you currently legally able to work in Canada?; Do you currently reside in proximity to the advertised location?; Do you have previous experience in this field of employment?; Are you available for shift or on-call work?; Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?; Do you have education in this field of employment?
Financial benefits Bonus
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Client focus; Organized
Computer and Technology Knowledge
MS Windows; Internet; Extranet; Servers; MS Office; Desktop applications
Work Location Information Relocation costs not covered by employer
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Tight deadlines
Transportation/Travel Information Travel expenses not paid by employer
Own Tools/Equipment Computer; Internet access
Work Setting Telecommunications industry
Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Provide business systems, network and Internet support to users in response to identified difficulties
Financial benefits Bonus
Experience 1 to less than 7 months
Education
Other trades certificate or diplomaor equivalent experience
Languages Bilingual
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