Full-Time
Guest Service Representative Hotel
Posted on Jun 01
Holiday Inn And Suites Winnipeg Downtown
360 Colony StreetWinnipeg, MBR3B 2P3
Screening questions
Are you currently legally able to work in Canada?; Do you currently reside in proximity to the advertised location?
Other benefits
Free parking available; Team building opportunities; Parking available; Wellness program
Long term benefits Group insurance benefits; Life insurance
Health benefits
Health care plan; Disability benefits; Dental plan; Vision care benefits
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Reliability; Organized
Specific Skills
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties; Investigate and resolve complaints and claims; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments
Long term benefits Group insurance benefits, Life insurance
Other benefits
Free parking available, Team building opportunities, Parking available, Wellness program
Health benefits
Health care plan, Disability benefits, Dental plan, Vision care benefits
Experience Experience an asset
Education Secondary (high) school graduation certificate
Languages English
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