Screening questions

Are you currently legally able to work in Canada?; Do you currently reside in proximity to the advertised location?; Are you willing to relocate for this position?; What is your current field of study?; Do you have previous experience in this field of employment?; Do you have education in this field of employment?

Other benefits

Learning/training paid by employer; Paid time off (volunteering or personal days); Team building opportunities; Travel insurance

Long term benefits

Group insurance benefits; Life insurance; Registered retirement savings plan (RRSP); Long-term care insurance

Financial benefits Bonus

Health benefits

Health care plan; Disability benefits; Dental plan; Vision care benefits; Paramedical services coverage

Computer and Technology Knowledge

XML; Word processing software; Unix; TCP/IP; Spreadsheet; Oracle; MS Windows; Linux; JavaScript; Internet; Database software; C++; MAC; JavaOS; Device drivers; Networking software; Networking hardware; Networking security; Extranet; Intranet; Servers; File management software; Presentation software; Mail server software; Communication software; Project management software; Programming software; Programming languages; Software development; SQL; Data analysis software; Mapping and data visualization software; Website creation and management software; MS Office; SharePoint; Enterprise Applications Integration (EAI); Desktop applications; Business diagram software; Computer-aided design (CAD)

Work Setting Help desk

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group

Financial benefits Bonus

Long term benefits

Group insurance benefits, Life insurance, Registered retirement savings plan (RRSP), Long-term care insurance

Other benefits

Learning/training paid by employer, Paid time off (volunteering or personal days), Team building opportunities, Travel insurance

Health benefits

Health care plan, Disability benefits, Dental plan, Vision care benefits, Paramedical services coverage

Experience 3 years to less than 5 years

Education Bachelor's degree

Languages English