Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Interpersonal awareness; Dependability; Judgement; Values and ethics; Reliability

Work Location Information On-site customer service

Work Conditions and Physical Capabilities

Work under pressure; Large caseload; Tight deadlines

Transportation/Travel Information Driver's abstract; Valid driver's licence

Security and Safety Criminal record check; Vulnerable sector check

Work Setting

Community service organization; Social service or charity agency

Additional Skills Participate in fundraising activities

Business Equipment and Computer Applications

MS Excel; MS PowerPoint; MS Windows; MS Word; MS Outlook

Other Languages Inuktitut

Specific Skills

Follow up results of counselling programs and clients' adjustment; Develop and implement counselling and intervention programs to assist clients in determining goals and means of attaining them; Identify additional/alternative services and provide referrals; Interview clients, prepare case histories and assess problems; Counsel clients, provide therapy and mediation services, and facilitate group sessions; Evaluate the effectiveness of counselling programs and interventions, and clients' progress in resolving identified problems and movement toward defined objectives; Liaise with community agencies or partners, and identify additional or alternative services and provide referrals

Experience 1 year to less than 2 years

Credentials (certificates, licences, memberships, courses, etc.)

First Aid Certificate; CPR Certificate; Non-violent Crisis Intervention (NVCI) Certificate; Applied Suicide Intervention Skills Training (ASIST)

Education Bachelor's degreeor equivalent experience

Languages English