Personal Suitability

Effective interpersonal skills; Flexibility; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Reliability; Organized

Work Location Information Urban area

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Sitting; Tight deadlines

Transportation/Travel Information Own transportation

Additional Skills

Schedule and confirm appointments; Provide basic information to clients and the public; Order office supplies

Business Equipment and Computer Applications

Word processing software; MS Excel; MS PowerPoint; MS Windows; Electronic scheduler; Electronic mail; Electronic medical records

Customer Sales and Service Agent Specific Skills

Answer telephone and relay telephone calls and messages

Specific Skills

Send invoices; Record and relay information; Provide directory assistance; Perform clerical duties, such as filing and sorting and distributing mail; Obtain and process information required to provide services; Monitor mobile radio or telephone; Greet people and direct them to contacts or service areas; Calculate billing charges; Operate switchboard or telephone system; Receive and issue payments; Relay service to persons with disabilities

Experience Will train

Education

Secondary (high) school graduation certificateor equivalent experience

Languages English